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Download/Software Problems The best place to get help with download problems is from ZDNet’s Software Library, the entity that creates and maintains the downloads. You’ll find a link to the help information in the left sidebar of every article that contains downloads. Located at http://www.hotfiles.com/ the ZDNet Software Library has thousands of shareware, freeware and demo programs, along with other downloadable files. You can use their search engine, or find software by category. ZDNet also has a separate group at the Software Library dedicated to finding and testing shareware and ZDNet has several sources designed to help you with that shareware. |
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Answers to Frequently Asked Questions (FAQs) can be found at http://www.hotfiles.com/hlpframe.html. If your answer isn’t there, try the “Problems?” and “Talk to Preston” pages at http://community.zdnet.com/cgi-bin/podium/show?ROOT=157&MSG=&T=index for answers to your specific questions. You can check the existing questions and answers or post a new question. They’ve put together a an “Easy Guide to Downloading” which can be found at http://www.hotfiles.com/easyguide/index.html For download problems, there is also a special Download Problems Forum at http://community.zdnet.com/cgi-bin/plogin/login.cgi?r=164 Technical Questions I’m sorry we aren’t able to address your specific technical questions here at AnchorDesk. However, we recommend you post your query to one of the following ZDNet message boards, where operators are standing by. They can help you better if you provide them with details, such as what hardware and software you are using. ComputerShopper features Alfred Poor’s Computer Cures which can be found at http://community.zdnet.com/cgi-bin/plogin/login.cgi?r=762 Windows Sources has two help sections:
Computer Life also offers help.
And last but not least (there’s a monthly fee for this one), you can get online PC care, maintenance and troubleshooting from HealthyPC.com at: http://www.healthypc.com Brought to you by ZDNet and Symantec, two of the most trusted names in computing, HealthyPC.com provides a superior level of PC maintenance. Talk directly with hardware and software experts to diagnose and fix your PC-related problems. We hope this will help you to resolve any technical problems you are experiencing. | ||||||||||||||||||||||||||||
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Got something to say? Talk Back to Jesse Berst | ||||||||||||||||||||||||||||
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