• How do I subscribe to the AnchorDesk Alert?
  
• How do I unsubscribe?
  
• What if I’ve already unsubscribed, but still receive your email?
  
• Why am I getting multiple copies of your email in my inbox?
  
• How do I change my email address?

Go to http://www.zdnet.com/anchordesk/whoiswe/subscribe.html Choose the section for the text or In-Box Direct version of the email Alert. Type in your email address, click the “Subscribe” button, then click “Submit.”
How do I unsubscribe?

Go to http://www.zdnet.com/anchordesk/whoiswe/subscribe.html Choose the section for the text or In-Box Direct version of the email Alert. Type in your email address, click the “Unsubscribe” button, then click “Submit.”
What if I’ve already unsubscribed, but still receive your email?

Often this happens if the email address you entered on the unsubscribe page was not in our database. You may be subscribed under a different address. This can happen if:

• Your “outgoing” address is different from your “incoming” address. Your incoming address might be mary@xyz.com, but your outgoing address (the one your company’s mail server generates) might be mary@mailhost.xyz.com.
  
• Email is being forwarded to your address. Perhaps a former employer, university, service provider, etc. is forwarding mail from one of your old email addresses to your new one, and we may have your old address in our database.

If you need more help, contact zdhelp@merc.com
Why am I getting multiple copies of your email in my inbox?

Often, this happens if a slightly different version of your email address generated by your outgoing mail server, or if you have email being forwarded from another service. Please report details of your problem to zdhelp@merc.com
How do I change my email address?

The quickest way to change your email address is to use our page at http://www.anchordesk.com/whoiswe/change.html Once you get there:

• Type in your ‘old’ email address
  
• Type in your ‘new’ email address
  
• Choose the email version you’re using (Text or Netscape In-Box Direct)
  
• Click the “Submit Request” button.